If you have not previously contacted me, please e-mail me at gloriajean@CoachingbyGJ.com and list the products and quantity you are interested in purchasing.  Please provide your full street mailing address with zip code.  John Wiley & Sons, Inc. can then determine the correct shipping charges before I  prepare your invoice.  I will send you an invoice from PayPal or Square with a link that will allow you to process your payment.  With PayPal or Square you can use your credit card [Visa, MC, AE, or Discover], e-check; or, your own PayPal account.

If you are purchasing for a person(s) other than yourself, I will need the e-mail address(es) of the other person(s).   Upon payment processing, I can send the online assessment and/or tutorial link to that person(s).

If your purchase requires shipping, such as, paper assessment(s), John Wiley & Sons, uses various UPS shipping categories ~~ if you need faster shipping, such as Next Day or 2nd Day, please let me know that in the e-mail.  As you know, the rates are higher for that type of express delivery service.

John Wiley & Sons, Inc. product sale(s) is considered FINAL.  John Wiley & Sons, Inc. will replace materials with the same product version when the materials are defective. John Wiley & Sons, Inc. has a NO return-No refund-No exchange policy.  In the event an extraordinary occurrence would warrant a return, a 40% Restocking Fee will be charged on John Wiley & Sons, Inc. paper assessment products only and payable at the time of occurrence.


“EPIC” is a registered trademark of John Wiley & Sons, Inc. or its affiliated companies.